Terms of Service

1. Acceptance of Terms

By accessing or using Kykez.com or the Kykez Android application, you agree to be bound by these Terms of Service and our Privacy Policy, Community Guidelines, and Cookie Policy. If you do not agree, stop using the service immediately.

We may update these terms at any time. Continued use constitutes acceptance of updated terms.

2. Eligibility

• You must be at least 13 years old to use Kykez.
• If you are between 13 and 18, you confirm that a parent or guardian has reviewed and agreed to these terms on your behalf.
• Users in the EU/EEA must be at least 16 to consent to data processing.
• You must not be prohibited from using the service by law in your jurisdiction.

3. Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity under your account.
• You must provide accurate registration information.
• You may not create accounts for others without their consent.
• You may not operate multiple accounts to evade bans.

4. Prohibited Content & Conduct

The following are strictly prohibited on Kykez. Violations will result in immediate account termination and may be reported to law enforcement:

• Harassment & Cyberbullying: Sending messages intended to intimidate, bully, or cause distress to another person
• Threats & Violence: Threats of physical harm, threats to harm oneself or others
• CSAM: Child sexual abuse material or any sexual content involving minors. We report all CSAM to the National Center for Missing & Exploited Children (NCMEC)
• Doxxing: Sharing private personal information without consent (addresses, phone numbers, private photos)
• Hate Speech: Content targeting individuals based on race, ethnicity, religion, gender, sexual orientation, disability, or nationality
• Spam & Scams: Unsolicited commercial messages, phishing, or fraudulent content
• Illegal Content: Content that violates applicable laws including copyright, defamation, or drug trafficking
• Self-Harm Promotion: Content encouraging suicide, self-harm, or eating disorders
• Impersonation: Pretending to be another person or organisation
• Platform Abuse: Attempting to hack, scrape, DDoS or otherwise disrupt the service

5. Anonymous Messaging Rules

• Senders must not use anonymity to harass, threaten or harm others.
• Message senders' IP addresses are logged. Kykez will release this information to law enforcement upon valid legal request.
• Recipients may block, report, or delete any message they receive.
• The "Hint" coin feature reveals only a partial country-level indicator — not full identity.
• Repeatedly sending harassing messages is a violation even if each individual message appears borderline.

6. Content Moderation

We employ both automated filtering (keyword detection, AI classification) and human review. Reported content is reviewed within reasonable timeframes. We reserve the right to:

• Remove any content at our sole discretion
• Suspend or terminate accounts for violations
• Preserve and disclose data to law enforcement as required by law
• Cooperate with national and international law enforcement agencies

See our Community Guidelines for detailed moderation standards.

7. Virtual Currency (Coins)

• Coins are a virtual currency with no cash value and cannot be exchanged for real money.
• All coin purchases are final and non-refundable except where required by law.
• Coins may be forfeited upon account termination for Terms violations.
• We reserve the right to adjust coin pricing and features at any time.

8. Kykez+ Subscriptions

• Kykez+ subscriptions are processed via Google Play and are subject to Google Play's payment and refund policies.
• Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date.
• Cancel anytime through your Google Play account settings.
• Kykez+ benefits (including ad-free experience and monthly coins) are non-transferable.

9. Intellectual Property

Kykez and all associated trademarks, logos, and brand elements are owned by Kykez. The platform software is proprietary. You retain ownership of content you send, but grant Kykez a limited license to store and transmit it as part of the service. You may not copy, reproduce, or redistribute the Kykez platform without written permission.

10. Disclaimer of Warranties

The service is provided "as-is" and "as available" without warranties of any kind. We do not guarantee continuous availability, error-free operation, or that the service will meet your requirements. We are not responsible for the content of anonymous messages sent by third parties.

11. Limitation of Liability

To the fullest extent permitted by law, Kykez shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including content received from other users.

12. Indemnification

You agree to indemnify and hold harmless Kykez from any claims, damages, or expenses arising from your violation of these Terms or misuse of the platform.

13. Governing Law

These Terms are governed by applicable law. Disputes will be resolved through binding arbitration or in courts of competent jurisdiction, depending on your location.

14. Reporting Violations

If you experience harassment or find prohibited content, please:

• Use the in-app report button on any message or reel
• Email abuse@kykez.com for urgent safety concerns
• Visit our Safety Center for crisis resources

15. Contact

Legal inquiries: legal@kykez.com
Abuse & safety: abuse@kykez.com
DMCA notices: dmca@kykez.com